Hot water extraction is the technical term for "steam cleaning". Hot water is sprayed onto carpeting under pressure through a tool called a wand. A powerful vacuum attached to the wand extracts the water as the wand's cleaning head passes over the carpeting. All dirt, soil and stains are carried away by the hot water to a plant mounted in a truck parked outside your home.
Wall to wall carpeting and area rugs normally dry in as little as a few hours to as many as 24 hours. There are many factors that can affect drying time.
No. Hot water extraction cleaning will only clean to carpet backing not through the backing. Wood floors that are properly finished will not be harmed by hot water extraction cleaning or detergent pre-spray.
Hot water extraction cleaning is recommended by manufacturers every 12-18 months to extend wall to wall carpet life.
No. All work is done by appointment and Ron is always on time.
To get an estimate over the phone, use a tape measure or pace off the distance between the walls to have approximate room sizes ready when you call. If this is not easy for you to do, call Ron and describe the room and its contents. Judging by the amount and type of furniture in a room he will estimate the size and give you a price for the cleaning. Area rugs usually have an adhesive tag on the back with their size stated in inches
Ron does all the carpet and rug cleaning himself. He will not put any cleaning tools away until you are happy with the results.